Gazebos factory offers a 7 day return policy on all products sold as long as the items are in its original boxes / packages and the boxes / packages are not opened. It does not apply if a product or products are specifically ordered for a customer.
Shipping charges to our return department are the responsibility of the customer. Upon receiving and inspecting the returned merchandise, if the product is determined to be defective a full credit minus the original shipping charges will be applied.
If any returned item is determined to be damaged due to usage, negligence or acts of nature, credit for that item will be denied.
Mon – Fri: 9:30 – 4:00